Slip testing for property and facility managers

Daniels provides more than a test result. Our approach combines more than two decades of slip resistance testing experience with materials engineering, commercial property, cleaning, risk management, expert witness and accident investigation experience. This means we can help property and facility managers not only determine how a floor performs, but also understand what the results mean, why a problem may be occurring and what practical actions should be considered.

Bruce Whiteley's work as an expert witness and his involvement in slip, trip and fall investigations provides an additional perspective that is particularly valuable to property and facility managers. Expert witness matters provide first-hand exposure to what happens after a serious accident — including examination of the pedestrian surface, cleaning and maintenance practices, inspection procedures, previous incidents, risk assessments, contractor responsibilities and the records maintained by those responsible for the property. Bruce's experience includes matters involving property owners and managers as well as plaintiffs, together with reviewing the reports and opinions of numerous other experts. Daniels can apply the lessons gained from these investigations before an accident occurs.

This helps property and facility managers consider an important question:

If a serious slip, trip or fall occurred at this property tomorrow, would our testing, inspections, risk controls and documentation demonstrate that the risk was being effectively managed?

Daniels can establish annual slip testing programs and periodic floor slip resistance testing across individual buildings or large property portfolios. Rather than treating each test as an isolated event, we can help clients develop a consistent approach to identifying and prioritising pedestrian areas for testing, establishing baseline slip resistance results, monitoring changes in floor performance over time, identifying recurring or deteriorating problem areas, reviewing cleaning and maintenance practices, assessing existing slip and trip risk controls, maintaining consistent testing and risk management records and identifying areas requiring further investigation or corrective action. This provides property and facility managers with documented information that can support ongoing floor safety management and broader property risk management programs.

Testing and risk assessment are most effective when the people managing the property understand what the results mean and know what to look for. Daniels can provide tailored slip, trip and fall risk management training for property managers, facility managers, WHS personnel, maintenance teams and cleaning contractors. Training can use examples and findings from the client's own properties and cover issues such as slip resistance classifications, floor inspections, wet-weather management, cleaning practices, entrances, ramps, stairs, changes in level, incident reporting and appropriate documentation. Our training also draws on lessons from actual slip and fall investigations and expert witness matters, helping management teams understand the types of hazards, controls and records that may become important when an accident is investigated.

Testing. Risk Assessment. Training. Practical Advice.

The Daniels difference is our ability to connect these services.

For property and facility managers, this means more than just a test result. It means access to practical experience that can help identify potential problems, improve management systems and support informed decisions about pedestrian safety across your properties.