Training
Turning Practical Experience into Better Risk Management
Daniels provides practical slip, trip and fall training for property owners and managers, facility managers, cleaning companies and other organisations responsible for maintaining safe pedestrian environments. Our training draws on more than two decades of slip resistance testing, together with extensive experience in slip and fall investigations, risk assessments, commercial property, cleaning systems and expert witness matters. This provides participants with more than theoretical information about slips and falls. Training uses practical examples and lessons drawn from the types of hazards, management systems and documentation Daniels encounters when testing properties, conducting slip and trip risk assessments and investigating actual accidents.
Training for Property Owners and Property Managers
Property owners and managers have an important role in establishing systems for identifying, monitoring and managing slip, trip and fall risks. Daniels training can help property teams better understand:
common slip, trip and fall hazards
understanding slip resistance test results
P classifications and Slip Resistance Values (SRV)
when slip resistance testing should be considered
entrances and wet-weather management
ramps, stairs and changes in level
cleaning and maintenance responsibilities
inspection and hazard-reporting systems
managing known problem areas
selecting and monitoring appropriate risk controls
incident reporting and investigation
the importance of appropriate records and documentation.
Bringing an expert witness perspective
Bruce's expert witness experience provides an additional perspective on the types of information and documentation that may be examined after a serious slip, trip or fall accident. This allows training to focus not only on identifying hazards, but also on establishing practical and documented systems for managing them.
Training for Facility Managers
Facility managers are often responsible for coordinating the different activities that influence pedestrian safety, including cleaning, maintenance, contractors, flooring, entrances and incident management. Daniels can provide slip and fall prevention training tailored to the practical responsibilities of facility management teams. Training can cover the relationship between floor condition, cleaning, maintenance, environmental conditions and pedestrian safety, together with practical approaches to inspection, testing, monitoring and risk control.
Training for Cleaning Companies
Cleaning has a direct relationship with the condition and performance of many pedestrian surfaces. Incorrect chemical selection, chemical residues, ineffective cleaning methods, inadequate rinsing, contamination and poor wet-floor management can all influence floor slip resistance and potentially contribute to slip risk. Daniels' extensive background in cleaning chemicals, cleaning systems and slip resistance testing provides a strong technical foundation for specialist slip and fall prevention training for cleaners and cleaning supervisors. Training can help cleaning personnel understand:
how cleaning can affect floor slip resistance
correct chemical selection and dilution
chemical residues and contamination
cleaning methods for different flooring surfaces
wet-floor management
entrance and wet-weather cleaning
warning signs and temporary controls
inspection and reporting of flooring problems
communicating hazards to property and facility managers
maintaining appropriate cleaning and inspection records.
Value for cleaning supervisors and contract managers
This is particularly valuable for cleaning supervisors and contract managers responsible for delivering services within commercial properties, healthcare facilities, shopping centres and other high-traffic environments.
Learning from Real Incidents
One of the key differences in Daniels training is the ability to draw on experience gained from investigating actual slip, trip and fall incidents. Expert witness and accident investigation work provides insight into the circumstances that contribute to incidents and the questions that can arise afterwards. These lessons can be converted into practical training examples covering issues such as floor condition, cleaning, contamination, inspections, wet-weather procedures, maintenance, documentation and communication between property managers, facility managers and cleaning contractors. The objective is not simply to explain what can go wrong. It is to help participants understand why incidents occur, how risks can be identified and what practical actions can be taken to reduce those risks.
Training Tailored to Your Property or Organisation
Daniels training can be customised to suit the organisation, property portfolio and responsibilities of participants. Programs can be delivered for: Property Owners & Managers | Facility Managers | Cleaning Companies | Cleaning Supervisors | WHS & Risk Teams | Maintenance Teams | Contract Managers. Training can also be combined with a slip resistance testing program or slip, trip and fall risk assessment, allowing actual findings from the client's properties to be incorporated into the training. This provides an opportunity to move from generic training to practical education based on the organisation's own pedestrian environments, risks and management systems.
From Testing to Prevention
Daniels' experience allows us to connect four important areas: Testing → Risk Assessment → Accident Investigation → Training. By combining these areas, Daniels can help organisations understand slip, trip and fall risks, identify potential weaknesses in their systems and improve the way pedestrian safety is managed.
Turning practical experience into better risk management.
Need a floor tested?
Tell us about the site and the surfaces. We will come back with scope, timing and cost.